Frequently Asked Questions

Additional Questions:

If you do not see your question answered below, please call us today at (210) 344-4523. Click on Question titles to expand and see the respective answers.

Q: Do you offer emergency service?

A: Yes. Give us a call and we can have someone out ASAP.

Q: What payment types do you accept?

A: We accept all forms of Debit and Credit Cards as well as cash and business checks.

Q: What does it mean to re-key locks?

A: When keys are stolen or lost—in other words, when someone may be in possession of keys that still work in your home or business lock—you can rekey locks, rather than having locks changed.

A residential or commercial locksmith from San Francisco Locksmith will come to your house, take the lock out, and change the pins and tumblers inside the lock. When we’re finished, the old keys will no longer work, and we’ll make new sets of keys for you.

I’m locked out of my car. Help! We have fast, affordable car lockout service throughout San Francisco. Whether it’s a home, business or car lockout that has you stuck, we have locksmiths on call 24 hours a day, 7 days a week with emergency lockout service.

Q: What does it mean to “My home was burglarized. What should I do?

A: First of all, we are very sorry for your loss. In many cases, thieves are able to gain entry because the homes were left unlocked, or windows were left open. If your locks were picked or forced open, it’s time to replace them with better, high security door locks. There are numerous models on the market today that are pick-proof and more difficult for thieves to force or pry open.

Call us today at (210) 344-4523 to request a free security consultation with one of our professional locksmiths.

Q: My key is broken! In the lock!

A: If the key to your home or business is broken in the lock, we still recommend that you don’t try to stick things inside to take it out.

You might damage the wells or break off more material into the lock.

Let a professional locksmith assist you. In the long run, it’s the most cost-effective way of solving the problem.

Q: What is a master key?

A: A master key is used when you have one lock enabled for two different keys, usually in situations where there are tenants in a building.

One key is used by the tenant, or resident, and one is for the owner, or property manager. The manager’s key opens every lock in the building, and is called the “master key.”

Q: When are your services available?

A: We work 24 hours a day, 365 days a year! Whenever you need a locksmith we are ready to help you.